Order Cancellation Policy

Once an order has been placed and confirmed, it cannot be canceled. Our fulfillment process begins immediately to ensure prompt delivery, which means we are unable to modify or stop the shipment once it enters processing.

If you no longer wish to keep your order, you may request a return after receiving the item, in accordance with our Return Policy. Please note that the return shipping cost will be borne by the customer.

Business Information

Store Name: Couture Coastal
Company Name: WHF International Limited
Company Number: 77982942
Business Address: RM 509, 5/F THE CLOUD 111, Tung Chau St, Tai Kok Tsui, Hong Kong
Email: info@couturecoastal.com
Phone: +852 5809 0082
Business Hours: Monday through Friday, 9 AM to 5 PM, (GMT+08:00) HKST (Hong Kong)
Order Cut-off Time: 2 PM (GMT+08:00) HKST (Hong Kong)